Code for Pakistan Manager   •   almost 10 years ago

Health

How can technology facilitate improvements in the oversight and/or functioning of government health services?

• 1 comment
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  Saad Omer   •   almost 10 years ago

  Citizen's feedback is the best and most needed KPI for this goal to improve. Shoot SMS to all the patients who visit a facility, asking them about the quality of service and improvements. The incoming feedback should be converted to practical steps. I have been involved in absolutely same exercise in multiple projects, most recently in Albania. See https://www.youtube.com/watch?v=pJCyeMUzMVQ

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